LIVECHAT Contact Center 6.1
LIVECHAT Contact Center is a customer service solution that allows you to have and receive simple and quick access to live chat with customer service representatives or sales support.LIVECHAT Contact Center allows multiple conversations with customers, ...
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Customer Contact Center Download
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1$36.00
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2Avaya Interaction Center 7.2
The Interaction Center software suite provides enterprise-class control of contact-center communications across multiple channels: voice, video, email, Web chat, and IP telephony. It simplifies the management process, helping companies maintain high ...$250.00 -
3Customer Contact 7.2
Customer Contact is a customer relationship management tool, designed for sales people with a minimum understanding of computers without compromising the versatility of the program. An easy to use interface allows for simple understanding of all functions ...$90.00 -
4Cisco CTIOS 7.2
The Computer Telephony Integration Object Server (CTIOS) is Cisco's next generation customer contact integration platform. CTIOS combines a powerful, feature-rich server and an object-oriented software development toolkit to enable rapid development ... -
5agenTel 6.0
agenTel optimizes the customer interaction. As the central entry-point, it serves as a multi media contact center for voice, fax and email. agentel thus facilitates the processing and handling of multiple communication channels. Its integrated voice-recording ...Freeware -
6OpenScape Contact Center 1.0
Can you meet the challenge of integrating diverse communication channels, improving agent performance and streamlining operations in your contact centers - all while managing costs and keeping customers happy? The easily-deployed OpenScape Contact Center ...$47.00 -
7MGCS 2006
MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers ...$349.00 -
8SentryWorks Screen Recorder 2.0
For example, you can monitor contact center agents, create stunning online tutorials, presentations and product demos, and training and eLearning materials.Freeware -
9GoToAssist Corporate 10.2
Use the GoToAssist Management Center to easily manage, monitor and report on your remote support contact center activity. Customers across the globe choose GoToAssist for its ease of use, dependability and speedy return on investment. -
10Telesnap Attendant 1.0
The first and very important customer contact is handled mainly at the switchboard. High availability on the phone and no loss of telephone calls are the important steps towards success. It is even better if customers and business-partners experience ...$2,500.00 -
11Reflect Customer Database 1.0
Reflect CRM Software enables businesses to easily track customer relationship information, interactions, notes, tasks and events. Contact management helps businesses know their customers better and build stronger relationships with clients. CRM Customer ...Freeware -
12Call Center Manager 8.5.2
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for ...Freeware -
13Cisco Agent Desktop 6.2
Cisco Agent Desktop is a computer telephony integration (CTI) solution for single- and multisite IP-based contact centers. It is easy to deploy, configure, and manage. Powerful tools help increase agent and supervisor productivity, improve customer satisfaction, ... -
14AddressGrabber Business 2011 1.0
AddressGrabber is a contact capture tool for smart businesses. AddressGrabber quickly captures customer contact details from Websites,e-mail signatures,order forms or any text document - and then transfers it to a spreadsheet or contact manager - with ...$129.00 -
15CarRent Access Application 2.0
It stores customer data and vehicle specifications and computes the leasing rates in dependence of the contract conditions. Both customers and salesmen can operate the tool in a simple manner. The first time a possible customer contact his car dealer, ...Freeware -
16SamLogic MultiMailer 2008 6.0
Newsletter / e-mail marketing program that sends personalized newsletters The trend of using e-mail as the main channel for customer information, advertising and marketing is rapidly increasing due to the fact that e-mail is the fastest and most cost-efficient ...$79.00 -
17MXIE 6.0
Main features: - One-click to call – start / receive and control calls via mouse, keyboard or telephone - Built-in softphone - MXconnect™ lets you make any phone your business phone, and maintain call control through MXIE - Find Me/Follow Me to 17 call points - Twinning - ring desk and mobile - View presence and presence notes of all users - Collaborate via secure Instant Messages - MS Outlook integration (address book, email, dial) - Buddy lists and speed dial - Screen pops display incoming caller information - Visual Voicemail, showing caller name & number - Launch interactive web conferences - Supports any OS: Windows/Apple/Linux and thin clients - Send, receive and archive fax messages - Remember every call and IM (logs, call recording) - Record all Calls from any phone - Contact Center and Operator ... -
18IP Office Customer Call Reporter
IP Office has a web based applications suite that delivers contact center reporting, voice and email messaging, Interactive Voice Response, conferencing and computer telephony integration.Freeware -
19WX iNova Desktop Opus 7.0
Control Center Content. Professional financial manager. Map of activities and businesses. Quick notes. Phonebook. Schedule of commitments. Meaning of words. Personal trainer. Programs and folders by surname. Center tasks and shortcuts. 5 ways to deal ...$99.90 -
20ServiceDesk Lite 2014 10.5
For service oriented firms it is very essential to timely respond to customer complaints. Usually lot of paperwork needs to be done to manage service contracts and customer complaints. Service management is made simpler with Service Desk Lite. Service ...Freeware -
217Cove DemoRec 1.1.94
A good demonstration video may also save you the headache of having a customer contact you to explain something that you could have demonstrated in a video prepared with DemoRec.With DemoRec you can convert many video format (such as real media file) ...$18.00
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22Pap3! Demo 1.0
Main features: - Increased productivity - Invoicing, A/P, Estimating - Customer Contact Module - Materials Calculator - User Friendly - PDF Invoicing For Emailing Is easy to install and easy to manipulate.$49.00 -
23statistiXL 1.8
Once at the Checkout, scroll to the bottom of the Customer Information details and click on the I prefer to order by Fax link. This will produce a printable fax order form for the products that you have selected.For information on how to place an order ... -
24CallRecorder 1.0
It's low entry cost makes it the ideal call recording solution for small business, SOHO, home, customer contact centres and departments within large corporate organisations. CallRecorder provides advanced features which make call recording, retreival ... -
25iDispatcher Sync Tool 1.0
- Store customer contact information so it auto populates a new work order. - Store completed jobs so a service history shows on new work orders. - Scan in barcodes of your parts used on the job (iPhone 3GS only) other devices must enter manually. - ...$500.00